Every repair order in Tekmetric already carries part cost, part retail, labor rate, billed hours and what the customer declined. Garage OS does the arithmetic your reports won't — live, in the ticket, while there's still time to fix it.
These are the complaints shop owners leave on public review sites. Every one of them is a thing Garage OS was built to close.
"Everything takes a million mouse clicks. Navigation isn't obvious."
Verified reviewer"Reports improved but I still have to custom-calculate to get what I want. The customizable report doesn't include all the data I need."
Verified reviewer"The invoice bottom line is obscure."
Verified reviewer"I wish there was an alarm or reminder on individual tickets. It would help so much in a busy shop."
Verified reviewerTekmetric shows you margin in a report, next month. Garage OS shows it in the ticket, now — and names the line that's bleeding.
Your matrix exists. Advisors hand-type over it every day.
Built from your history, not a labor guide that's "full of holes".
A margin figure you can't trust is worse than none.
Not a floating box parked over the page. Garage OS finds Tekmetric's own repair-order sidebar and adds a card beneath Time-In, matching its type, spacing and colour. Advisors read it as part of the screen they already know. Close the sidebar and it becomes a docked panel instead.
Tekmetric records declined jobs and prints them on the invoice. Then nothing happens. Garage OS prices the pile, ages it, and ranks it by how likely each job is to close — so the follow-up list writes itself.
No black box. Every score comes with the sentence that produced it, so a service manager can argue with it — which is the only way they'll ever use it.
One shortcut. Search customers, vehicles and repair orders in the same box, or jump straight to a Garage OS panel. Arrow keys and Enter — your hands never leave the keyboard.
Set a reminder on a ticket the way you'd set one on your phone. Garage OS also raises its own when a job stalls in WIP or an estimate goes quiet past your threshold — and the notification reaches you even with every Tekmetric tab closed.
Install it in Chrome on every workstation. It only ever activates on Tekmetric.
One key connects the extension to your shop. Tekmetric credentials stay on our server — the browser never sees them.
The first sync backfills your history and builds your labor baseline. Leaks show up on the first repair order you open.
Garage OS reads through the official Tekmetric API and receives your shop's webhooks. It does not write repair orders, move jobs, message customers, or alter a single record.
Illustrative, using conservative single-bay numbers. Your actual figure appears on your dashboard the day you connect — computed from your own tickets, not ours.
No. Garage OS reads your shop through the official Tekmetric API and renders its own panel on top of the page. It never writes a repair order, never edits a job, never messages a customer. If you uninstall it, Tekmetric is exactly as you left it.
On our server, never in the browser. The extension holds one shop key that can only ask our bridge for computed numbers. It cannot reach Tekmetric's API on its own.
Parts revenue minus parts cost, plus labor revenue minus technician cost, plus fees, minus discounts. Technician cost is derived from each employee's pay type and rate — flat rate on billed hours, hourly on clocked hours, salary amortized over 2,080 hours — with a configurable loaded-cost fallback. When parts are missing cost data we tell you the margin is unreliable rather than quietly inflating it.
No. Plenty of tools already text your customers. None of them tell you that the advisor just sold a $400 part at 1.2× cost. Garage OS points inward at the shop's own economics.
Each shop connects separately with its own key, targets and parts matrix. One extension install handles whichever shop the browser is looking at.
They probably will, and that's the point. Most shops discover their parts cost data is incomplete or their labor rates were never set. Garage OS shows you the confidence level alongside the number so you know what to fix first.